Asbury Plaza is my first apartment. Initially during the leasing process, there was some miscommunication, HOWEVER, Rosa has been candid and honest which makes all the difference. As the new leasing agent, I am very proud of Rosaâs initiative to get the place back in order from the last agent.
When I first moved in, there were roaches. After NEVER having roaches in my entire life and explaining the health concerns it posed, Rosa was VERY vigilant in getting the extermination and getting things right. With Rosa, if you have an issue and youâre just as vigilant, she does what she can in her reasonable power to make sure things are right. Iâve watched too much Judge Judy all my life to be an ignorant tenant; this makes all the difference when requesting/negotiating with a leasing agent. Rosa is VERY knowledgeable about leasing and conducting business. When it came to the pests, she acknowledged her own gaps in understanding and ACTIVELY sought to deal with the issue comprehensively.
As a tenant, I am doing whatâs in my power to not attract them (boric acid, home defense, being cleanly in general) ,and Rosa has been making it so all those efforts donât go to waste.
Asbury is not perfect because nothing is, but because of the management, it makes a strong statement in how issues are managed and THATS what makes the difference and THATS what makes Asbury a 4/5. Rosa is working her butt off to get this place in order. She may need more staff and patience from other tenants, but she is good on her word as far as Iâm concerned.